frequently asked questıons (faq)

What is Comprehensive Insurance, and what are its coverages? What should be done in case of damage?

Comprehensive insurance is a type of policy that protects vehicles against damages caused by fire, theft, attempted theft, or accidents. It ensures the policyholder is covered in case of damage. Its primary coverages include collision, impact, fire, theft, and natural disasters. Additional optional coverages can be included, such as personal accident coverage, voluntary third-party liability, no-claims protection, new value clause for brand-new vehicles, glass coverage, key loss, and personal belongings. In the event of damage, the insurer must be notified within 5 days. Necessary rescue and protection measures should be taken. All required information and documents must be shared without delay. If there are other insurance contracts related to the insured item, these must be disclosed to the insurer. Additionally, the policy premium must be paid in full as of the date of the damage. The claim file number can be obtained 24/7 by contacting the Customer Communication Center.

What is Transportation Insurance, and what are its coverages?

Traffic Insurance is a mandatory insurance required under the Highway Traffic Law. In the event of an accident, it partially or fully covers the damages to the property or physical injury of the other party, depending on the degree of fault. Coverages: Property Damage per Vehicle and per Accident: Provides coverage for material damages caused to the other party. Medical Expenses Coverage per Person and per Accident: Covers bodily injuries caused to the other party. Disability and Death Coverage per Person and per Accident: In the event of a fatal accident, it provides coverage for funeral expenses and compensates the deceased's family. Disability coverage includes compensation for losses if the other party becomes partially or fully unable to work due to the accident. In the event of damage, a traffic accident report should be completed, and if necessary, a police report should be filed.

What is Transportation Insurance, and what are its coverages?

It is a type of insurance that provides coverage against potential issues in transportation by road, air, rail, and sea, both domestically and internationally, within the framework of general and specific terms. Expenses related to damages are covered by the insurance company within the limits specified in the policy. Transportation insurance offers protection not only against damages caused by accidents but also against unexpected events such as natural disasters.

What is Surety Bond Insurance, and what are its coverages?

It can be used in almost all areas where a letter of guarantee is required. A surety bond can serve as a letter of guarantee under the Public Procurement Law. Coverages: It includes guarantees such as provisional bid bond, performance bond, advance payment bond, contract bond, and bid participation bond, as well as additional coverages that can be added through supplementary clauses.

What is Fire Insurance, and what are its coverages?

Fire insurance is a type of policy that covers physical damages to all types of buildings and premises used for commercial or private purposes caused by events such as fire, lightning, or explosion. Coverages: It includes protection against damages caused by explosion, fire, lightning, internal water damage, hail, smoke, debris removal expenses, storm, temporary accommodation expenses, strikes, lockouts, riots, civil commotion, terrorism, malicious acts, snow load, damages caused by land and air vehicles, loss of rent, fire liability, and other items that can be added through supplementary clauses.